Frequently Asked Questions

Please use our shop(All products page) to view the products in our stock.

Sofaru Hardware is an authorised distributor of Makita, Sassin and Gacia. We are a trading company dealing in the importation and selling of various construction, electrical, mechanical and plumbing materials.

Its simple and Fast, chat with us or call/whatsapp  +250 789 059 405.

Visit Sofaru Hardware Shop at Muhima-Nyabugogo Road. Address: KN 1 Rd 48, Kigali-Rwanda.

In the first instance please contact us by phone or by email on 0786394551.

Yes, all new Makita batteries need to be fully charged before use. All NEW Makita LXT Lithium Ion batteries have a 30% charge for storage purposes only. Before using any power tool the battery needs to be fully charged using a Makita Battery Charger. This is very important!

All Makita Tools from Sofaru Hardware are under warranty for six months from the date of purchase. Should you have an issue with your batteries performance simply locate us at Muhima-Nyabugogo Road, we are the only authorised Service Centre in Rwanda. Come with proof of purchase.

Sofaru Hardware is your first point of contact for all technical inquires. A Makita technician is ready to help you. It’s Free of charge (Training, support ).

The hours of operation for our shop are Monday to Saturday – 8:00 am to 6:00 pm.

Transportation | Delivery

Do Sofaru Hardware offer Delivery?

Yes for large orders, we offer you transportation service to the location you want to bring the purchased equipment.

Do You Ship Internationally?

Yes we offer transportation services in East Africa and across Africa.

PAYMENT

What Payment Methods Are Accepted?

We accept MTN Mobile money payments.

are there other charges?

No, with the use of MOMO Pay they are no transfer fee or any other external charges
We’re Here to Help ! Contact us

Main Menu